Returns & Exchanges

At Flowerstore, we want you to love your home decor, which is why we offer a 30-day return policy on all eligible items. If your purchase doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.